Telecare 24 Hour Service
Our Telecare 24 hour service provides help to the elderly and disabled across the county. With our Telecare Alarm and Pendant system you, or your friends and relatives, have somebody to call for help 24 hours a day, 365 days a year. This is made possible thanks to the very latest in Telecare technology: The Lifeline Vi Alarm and MyAmie Pendant.
24/7 Monitoring
Once your Telecare Alarm has been installed at your home you will be covered by our highly trained, 24-hour monitoring team. Our team work 365 days a year to ensure that our customers always have somebody to call for help should they fall or feel unwell.
In an emergency situation the team member will speak with the alarm user over the unit's loudspeaker. Once he or she knows what the situation is they will act accordingly. This will involve contacting one of the alarm user's emergency contacts, including friends and family. The emergency services will also be contacted if required.
Emergency Contacts
During the set-up process the alarm user, or the person purchasing the alarm, will be asked to submit some emergency contacts. These are the people that you would like our 24 hour monitoring team to contact in an emergency situation.
Customers usually select their close friends and family to act as emergency contacts, although neighbours are also quite common. It is vital that emergency contacts live within a reasonable distance of the alarm user. For our Telecare 24 hour service we suggest that customers have between two and six contacts on their account.
The Pendant
♦ Small and discreet.
♦ Gets you the required help with a single press of a button.
♦ Multi-wearing options. Can be worn on the wrist, neck, belt or as a brooch.
♦ Waterproof: usable in the bath, shower or while washing up.
♦ Long range: covers the entire property.
The Alarm
♦ Simple set up - can be plugged in by alarm user or family members.
♦ Uses existing landline telephone system.
♦ Can be set up and working within 24 hours of ordering.
♦ Powerful microphone and speaker allow the user to converse with the 24/7 monitoring centre.
Annie, Sunderland
I felt so much better coming out of hospital to a Telecare button. I'd had my knee replaced and was vulnerable to falls. It made me feel safer.
Dan, Cardiff
We've found that the alarm hasn't just benefited Mum's life but ours as well. We worry less knowing she can let people know if there's a problem.
Robert, Nottingham
The alarm has made a huge difference to Mum’s confidence and it definitely brings me a lot of comfort.
Dr. Spratt, Worcestershire
For patients at high risk of falls, living independently at home can be a real struggle. Telecare alarms help give them that extra confidence by making sure help is always readily available.
Pricing Plans
Telecare Choice offer two simple price plans to ensure that you can get your personal alarm up and running as soon as possible.
Of course, both of our price plans come with free 24-hour delivery so that you can have your new alarm and pendant installed sooner, rather than later.
Once installed the alarm user will be covered by our 24-hour Monitoring Team. Should they need help, day or night, all they need to do is simply push the Telecare pendant and a member of the team will respond within seconds.
The Monitoring Team will then take appropriate action to ensure the user gets help - whether this is contacting a relative or the emergency services. Ensure help can gain access to the property with a Keysafe.
Protecting Elderly People Across the UK
The elderly and disabled often need special measures to manage the risks associated with living alone.
This can lead to people moving into a home or residential care. We believe that this doesn't need to happen. Our Telecare Alarms assist the elderly and help them to remain safe in the comfort of their own home.
A Telecare Alarm service provides elderly people who live alone with somebody to call for help if they suffer a fall, feel unwell or need some reassurance. Simplicity is at the heart of the Telecare Alarm and our 24-hour service allows elderly people across the UK to remain confident in the comfort of their own home.
Remain independent and join the Telecare Choice community today to ensure that help is always available.
WEAR IT YOUR WAY
The Telecare Pendant can be worn around the wrist or around the neck. Alarm users can choose the option which is most comfortable to them.
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EASY TO INSTALL & SET-UP
The Telecare Alarm can be installed within five minutes. Simply plug in the base unit, connect the telephone to the unit and begin a test call.
Read MoreA TELECARE ALARM DESIGNED FOR YOU
The Telecare Alarm contains all of the latest industry technology and has been designed to be as easy and simple to use as possible.
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HOW DOES THE TELECARE SERVICE WORK?
In an emergency, the alarm user simply presses the button on the pendant. This sends an alert to our 24-hour monitoring team.
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