Nominating Emergency Contacts
Emergency Contacts are key to the Telecare Choice alarm service that we offer.
These are the people we will call if you use your alarm, so make sure they are trustworthy, reliable and close to home.
A lot of people will naturally look at friends and family to take up the mantle as emergency contacts. We find it is really helpful if the alarm user has a neighbour or someone on their street who can act as emergency contacts as well. That way should the alarm user require urgent assistance from one of their emergency contacts they can be there almost straight away.
Making sure emergency contacts have access to the alarm users home is crucial. Whether they hold a key themselves or use a keysafe to get in it is essential they can get to the alarm user when the need arises.
Keep them updated - Any emergency contacts are no use to the alarm user if their details are not update to date and we can not reach them. Just call us to update details when needed.

Annie, Sunderland
I felt so much better coming out of hospital to a Telecare button. I'd had my knee replaced and was vulnerable to falls. It made me feel safer.
Dan, Cardiff
We've found that the alarm hasn't just benefited Mum's life but ours as well. We worry less knowing she can let people know if there's a problem.
Robert, Nottingham
The alarm has made a huge difference to Mum’s confidence and it definitely brings me a lot of comfort.
Dr. Spratt, Worcestershire
For patients at high risk of falls, living independently at home can be a real struggle. Telecare alarms help give them that extra confidence by making sure help is always readily available.
Pricing Plans
Telecare Choice offer two simple price plans to ensure that you can get your personal alarm up and running as soon as possible.
Of course, both of our price plans come with free 24-hour delivery so that you can have your new alarm and pendant installed sooner, rather than later.
Once installed the alarm user will be covered by our 24-hour Monitoring Team. Should they need help, day or night, all they need to do is simply push the Telecare pendant and a member of the team will respond within seconds.
The Monitoring Team will then take appropriate action to ensure the user gets help - whether this is contacting a relative or the emergency services. Ensure help can gain access to the property with a Keysafe.
Yearly
- Save £20
- Best value long term. One annual payment
- Choose this option for the best available price for your telecare alarm
- Setup fee £39.00
- 24/7 Monitoring
- 1 Year Initial Term
Monthly
- Low up front cost followed by monthly payments
- The most affordable monthly Telecare package.
- Choose this option for the benefits of a telecare alarm with the cost spread over manageable monthly payments
- Setup fee £39.00
- 24/7 Monitoring
- 3 Month Initial Term
Protecting Elderly People Across the UK
The elderly and disabled often need special measures to manage the risks associated with living alone.
This can lead to people moving into a home or residential care. We believe that this doesn't need to happen. Our Telecare Alarms assist the elderly and help them to remain safe in the comfort of their own home.
A Telecare Alarm service provides elderly people who live alone with somebody to call for help if they suffer a fall, feel unwell or need some reassurance. Simplicity is at the heart of the Telecare Alarm and our 24-hour service allows elderly people across the UK to remain confident in the comfort of their own home.
Remain independent and join the Telecare Choice community today to ensure that help is always available.

WEAR IT YOUR WAY
The Telecare Pendant can be worn around the wrist or around the neck. Alarm users can choose the option which is most comfortable to them.
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EASY TO INSTALL & SET-UP
The Telecare Alarm can be installed within five minutes. Simply plug in the base unit, connect the telephone to the unit and begin a test call.
Read MoreA TELECARE ALARM DESIGNED FOR YOU
The Telecare Alarm contains all of the latest industry technology and has been designed to be as easy and simple to use as possible.
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HOW DOES THE TELECARE SERVICE WORK?
In an emergency, the alarm user simply presses the button on the pendant. This sends an alert to our 24-hour monitoring team.
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